1. Check-in will be allowed only on submission of the original Confirmation Voucher.
2. Confirmation Voucher is non transferable and is valid only if signed by the concerned authority.
3. The room will not be retained beyond 8 pm. in case of check-in, unless informed at The Ffort. Raichak Front Office at 03174 275444 or by email at frontoffice@ffort.com regarding late arrival.
4. Photo ID Proofs for the guests is mandatory. The same needs to be shown at the time of security check at Resort.

DEPARTURE

1. Late check-out will be on the sole discretion of Front Office Manager and the approval for the same has to be taken at the time of check-in subject to availability. However, the following charges would be levied.
   • From 12:00 to 3:00 pm 25% of the room tariff.
     From 3:00 to 6:00 pm 50% of the room tariff.
     From 6:00 pm onwards full day charge of the room tariff.
   • On failure of the Guest to vacate the room on expiry of the check-out time mentioned in the confirmation voucher, Management shall have the right to remove the Guest and his/her belongings from the assigned room/s.
2. Bills must be settled on presentation by cash or credit card. In case of Bill to Company guest needs to sign the bills. Personal cheques will not be accepted.
3. The Management will not in any way whatsoever be responsible for any loss and/or damage to Guests belongings or any other property from either the room or locker, or any other part of the hotel for any cause whatsoever including theft or pilferage.
   

CANCELLATION

1. Cancellation of a confirmed booking will only be accepted, if requested in writing 48 hours prior to the commencement of the check-in, subject to deduction of 30% of the room/package tariff or the advance paid, whichever is lower, as Cancellation Charges.
2. The balance amount shall be adjusted with the next reservation within one month from the date of cancellation upon presentation of the original Cancellation Certificate.
3. The Cancellation Certificate can be collected at the time of cancellation.

MANAGEMENT

1. The Management can change any or all of the above Terms & Conditions anytime at its sole discretion without any prior notice.
2. All disputes, differences or questions arising out of this transaction shall be settled by arbitration as per provision of Arbitration and Conciliation Act 1996 and venue of such arbitration shall be at Kolkata only.
3. In respect of the arbitration proceedings initiated pursuant to the transaction envisaged herein and in respect of all matters pertaining to this transaction only. The Civil Courts in Kolkata City shall have jurisdiction to the exclusion of all the other Courts.
4. Notwithstanding anything stated above, TFR shall not incur any liability to the Guest if it is not in a position to fulfill its obligation by reason of any war, civil commotion, force majeure, act of God or any notification or order of any Court of Law or Government or the local body (s).